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Author: Joan

Executive Development

(Face-To-Face Training) DELIVERING WORLD-CLASS CUSTOMER SERVICE, 17-18 October 2022 (Radisson Hotel, Brunei) / 27-28 October 2022 (Le Meridien Kota Kinabalu)

This 2-day intensive workshop entitled ‘Delivering World Class Customer Service’ is specifically designed to teach participants the nuts and bolts of world-class customer service and will also serve as a refresher course for those who have been previously trained. Learning-by-doing is the key to this workshop. Rather than filling these 2 days with purely lecture based content, the training will consist of a lot of activities and role-plays that will effectively impart the relevant knowledge and skills needed to ensure that the customers experience world-class service.

Executive Development

(Face-to-Face Public Training) Standby Power Generation, 23-24 May 2022, Le Meridien Kota Kinabalu

Standby power generator is a static equipment and normally only operates when the normal supply from the electrical supply company fails. It acts as an alternative source of electrical power during emergency situation when normal supply fails. The technical personnel who are assigned to monitor the emergency generator has to be fully equipped with the most relevant knowledge and experience of these standby emergency generator. Failure of standby generator to operate during emergency situation may seriously interrupt the smooth operation of the plant.

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Willaim Wright

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