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Corporate Frontier Services

BUILDING A CUSTOMER-CENTRIC SERVICE CULTURE, 5-6 December 2022 @ Le Meridien Kota Kinabalu

A customer-centric culture makes customers more real to the people who work at their organization. Customer-centric companies are as eager to understand their customers and to cater to their needs. This holistic understanding tends to make everyone’s jobs easier. Satisfying our customers is essential, whether they are internal or external customers. To do this we […]

(Face-To-Face Training) EMPLOYMENT LAW MASTERCLASS WITH LATEST UPDATES, 20-21 September 2022 (Le Meridien Kuala Lumpur) / 3-4 October 2022 (AC Hotel by Marriott Kuantan, Pahang)

The amendments to the Industrial Relations Act 1967 (Act 177) were passed by Parliament in 2020 but has just come into force on 1st January 2021, save for a few provisions. With the recent amendments, the Malaysian Government pushes ahead with creating a more robust industrial relations system, process and landscape in Malaysia.

(Remote Online Training) Leadership Development Through The Hero’s Way: Team Peak Performance Using Colored Brain, 15-16 August 2022 Via Zoom

INTRODUCTION Why do leaders need CBCI? Many organizations struggle with internal conflicts, a lack of trust and poor communication, all of which greatly impact creativity, productivity, and profitability. All of these need sustainable solutions which can be achieved by addressing the root cause. Most leaders are not equipped with the necessary understanding and skills to […]

(Face-to-Face Training) Understanding Employer Contract, Misconduct, Retrenchment & Industrial Court Procedures (Including Employment Amendment Act 2021), 25-26 August 2022 @ The Waterfront Hotel, Kuching

INTRODUCTION The main purpose of this programme is to provide an understanding on how Human Resource Department and Managers use Employment law to deal with underperformance and maintain discipline at the workforce. This program also aimed to enable delegates to have a holistic understanding of current employment laws, from drafting employment contracts to the proper […]