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Corporate Frontier Services

TRAINING NEEDS ANALYSIS, 1-2 OCTOBER 2019, PULLMAN HOTEL, KUCHING

One of the dilemmas confronting organizational trainers and HRD Practitioners is providing rationale for recommended training interventions to top management and securing the needed budget for such programs. This could be minimized or eliminated if such training proposals are based on actual improvement needs of the organization. This is the main objective of conducting the Training Needs Analysis (TNA) for organizations which is often times not done by program sponsors.
If properly done, TNA will also make it easier for the professional trainers to determine the returns on the training investment which management is constantly seeking for. Thus the training department will no longer be labelled as an expensive account but as a profit centre which contributes to the company’s overall profitability.

MANAGING EMPLOYEE PERFORMANCE: Strategies To Raise Employee Performance Level, 17-18 September 2019 @ Le Meridien Kota Kinabalu

Managing employee performance facilitates the effective delivery of strategic and operational goals of organizations. There is a clear and immediate correlation between using effective performance management and improved business and organizational results. For that having a valid yet an effective performance management system is essential for managing and evaluating staff, develop their competencies, improve organizational […]

DELIVERING WORLD-CLASS CUSTOMER SERVICE, 23-24 September 2019, Radisson Hotel Brunei

While many companies promise an incredible customer experience, some are better at delivering them than others. The connection you build with your customers must become memorable experiences in the customer’s mind and perception. You want to develop a customer hunger for your style of service and caring that brings them back again and again.

EMERGENCY GENSET & MAINTENANCE, 4-5 September 2019, Kuching

Failure of standby generator to operate during emergency situation may seriously interrupt the smooth operation of the plant. Therefor, the technical personnel who are assigned to monitor the emergency generator have to be fully equipped with the most relevant knowledge and experience of these standby emergency generators.