(Remote Online Training) EFFECTIVE COMPLAINT MANAGEMENT, 9-10 November 2022

The product that the customer receives isn’t quite like it’s advertised, or the service isn’t provided as you had planned. Mistakes can happen – yet the fact that paying customers are not happy with it is something that probably every business professional can understand.
EFFECTIVE STOREKEEPING AND MANAGEMENT, 28-29 November 2022 @ Radisson Hotel, Brunei Darussalam

Attendees will learn how the stores or warehouse function affects and contributes to both the profitability and efficiency of an organisation and the importance of controlling inventory.
STRATEGIES FOR WRITING COMMERCIAL CONTRACTS, 24-25 November 2022 @ The Waterfront Hotel, Kuching

It requires legal and Non-professionals to be well versed with the writing techniques of commercial contracts to foresee the risk and balance the risk allocation and have analytical thinking to handle contracts in the best interest of their organization.
TAX PLANNING FOR MANAGERS: Employer/Employee Responsibilities And Obligations, 23-24 November 2022 @ Le Meridien Kota Kinabalu

The program will cover the latest tax developments and their impact on the business.
(Face-to-Face Training) MICROSOFT EXCEL ADVANCED LEVEL, 18-19 October 2022, Sheraton Hotel Petaling Jaya

This course introduces Microsoft Excel users to the advanced features of the software application. Participants will learn how to sort and manage data in lists; filter and query data; lookup and database functions, and PivotTabl
UNDERSTANDING EMPLOYMENT CONTRACT, MISCONDUCT, RETRENCHMENT AND INDUSTRIAL COURT PROCEDURES: INCLUDING EMPLOYMENT [AMENDMENT] ACT 2021, 17-18 November 2022, Le Meridien Kota Kinabalu

This program also aimed to enable delegates to have a holistic understanding of current employment laws, from drafting employment contracts to the proper method of terminating an employee whilst mitigating being taken to the Industrial Courts.
ELECTRICAL SAFETY: LOCK OUT AND TAG OUT (LOTO), 14-15 November 2022, The Waterfront Hotel, Kuching

This course teaches your employees electrical hazardous energy, proper lockout/tagout procedures, why the procedures are important, how and when to use them, and how to safely restart the equipment or machinery.
MACC Act Section 17A: Dealing With Corporate Liability On The Company And Deemed Personal Liability On Directors And Senior Management, 9-10 November 2022, Le Meridien Kuala Lumpur

This 2-day workshop will guide participants in having a clear understanding of the provisions of the Malaysian Anti-Corruption Commission Act (the “Act”) and the relevant regulations and guidelines issued by the Malaysian Anti-Corruption Commission (the “Commission”).
EFFECTIVE TENDER & CONTRACT MANAGEMENT, 7-8 November 2022 (Radisson Hotel, Brunei Darussalam) / 21-22 November 2022 (Le Meridien Kota Kinabalu)

Contracting is an integral part of doing business in any industry. A “contract” is a legally enforceable agreement – an exchange of promises for which the law can provide a remedy if the promises are not kept.
EFFECTIVE MAINTENANCE STRATEGY AND LANDSCAPE PERFORMANCE MONITORING IN FACILITIES MANAGEMENT, 2-3 November 2022 (The Waterfront Hotel, Kuching) / 14-15 November 2022 (Radisson Hotel, Brunei Darussalam)

The participants will learn the different factors involved in site preparation such as checking the layout of services, carrying out earthwork and cleaning of areas.