EFFECTIVE COMPLAINT MANAGEMENT, 20-21 March 2023 @ Le Meridien Kota Kinabalu
INTRODUCTION Not everything runs smoothly all the time, even in the best companies. Ultimately, it is very difficult to anticipate the wishes and needs of every single customer. It could be that the great majority of the target group is in fact satisfied with your offering, yet some of them nonetheless have problems with your […]
PRACTICAL APPLICATION OF SABAH LABOUR ORDINANCE IN HUMAN RESOURCE MANAGEMENT, 20-21 March 2023 @ Le Meridien Kota Kinabalu
PROGRAM OVERVIEW Labour Ordinance (Sabah Cap. 76) is a fundamental employment law, which provides minimum terms and conditions of employment to those recognized as employees under the Ordinance. This Labour Ordinance has been enforced by the Labour Department which covers employees in Sabah. It is important for employers, especially managers, supervisors who have the responsibility […]
(MC) TAXATION PRACTICE & PRINCIPLES FOR MANAGERS AND ACCOUNTING STAFF, 9-10 March 2023 @ Le Meridien Kota Kinabalu
INTRODUCTION As a manager or accounting staff, having a comprehensive understanding of tax principles and practices is essential for the success of your business or organization. The Annual Taxable Return (ATR) process requires precision and attention to detail when calculating taxable income and deductible expenses, as well as alignment with the provisions of the Income […]
EFFECTIVE FILING & RECORDS MANAGEMENT, 16-17 March 2023 @ Radisson Hotel, Brunei Darussalam
We are excited to inform you that due to positive feedback from the previous session and high demand for the next session, we are back for the second session. Don’t miss out this opportunity and register with us today! Overview The world is packed with information and most organizations struggle to recognize what information they […]
TERMINATION WITHOUT VIOLATING THE LAW, 16-17 March 2023 @ Imperial Heritage Hotel, Melaka
INTRODUCTION Terminating an employee can be a difficult task as the employment laws in Malaysia are generally protective of the employee’s security of tenure. As a result, the right of the employer to terminate the services of employees is limited. In Section 13(3) of the Industrial Relations Act 1967 (IRA, 1967), termination and dismissal are […]
ASSET MANAGEMENT ISO 55000, 15-16 March 2023 @ Le Meridien Kota Kinabalu
INTRODUCTION Assets are the foundation for any organisation delivering what it aims to do. Whether assets are physical, financial, digital or ‘intangible’, it is good asset management that maximises value-for-money for both public & private sectors. Asset management involves coordinated and optimized planning, asset selection, acquisition/ development, utilization, care (maintenance) and ultimate disposal or renewal […]
OCCUPATIONAL SAFETY AND HEALTH ROOT CAUSE ANALYSIS, 13-14 March 2023 @ Radisson Hotel, Brunei Darussalam
OCCUPATIONAL SAFETY AND HEALTH ROOT CAUSE ANALYSIS SAFETY 13-14 March 2023 Radisson Hotel, Brunei Darussalam PROGRAM OVERVIEW Occupational Safety & Health Root Cause Analysis is a method for identifying the underlying causes of workplace accidents and incidents in order to prevent them from happening again in the future. Although incidents are not welcomed in the […]
EFFECTIVE MAINTENANCE STRATEGY AND LANDSCAPE PERFORMANCE MONITORING IN FACILITIES MANAGEMENT, 13-14 March 2023 @ Radisson Hotel, Brunei Darussalam
EFFECTIVE MAINTENANCE STRATEGY AND LANDSCAPE PERFORMANCE MONITORING IN FACILITIES MANAGEMENT LANDSCAPING 13-14 March 2023 Radisson Hotel, Brunei Darussalam PROGRAM OVERVIEW Landscape management is an integral part of property and facility management. Well maintained landscape enhances the attractiveness and therefore value of the properties. It contributes to a positive brand image. Property and facility managers require […]
MICROSOFT EXCEL – ADVANCED LEVEL, 8-9 March 2023 @ The Waterfront Hotel, Kuching
MICROSOFT EXCEL – ADVANCED LEVEL EXCEL 8-9 March 2023 The Waterfront Hotel, Kuching PROGRAM OVERVIEW Microsoft Excel is one of the most widely used spreadsheet and data management programs in organisations today. An understanding of Excel can be a critical factor in being able to carry out a variety of responsibilities. This course introduces Microsoft […]
TRAINING NEEDS ANALYSIS, 6-7 March 2023 @ The Waterfront Hotel, Kuching
TRAINING NEEDS ANALYSIS ANALYSIS 6-7 March 2023 The Waterfront Hotel, Kuching PROGRAM OVERVIEW “Employee training and development is crucial for the success of a company.” According to the American Society for Training and Development (ASTD), businesses that don’t invest in training risk losing up to 50% of their workforce within the first year. On the […]