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Day: August 17, 2022

Executive Development

(Face-To-Face Training) LEADERSHIP DEVELOPMENT THROUGH THE HERO’S WAY: Team Peak Performance Using Coloured Brain, 20-21 October 2022,Le Meridien Kuala Lumpur

Understanding why people do what they do will allow leaders to influence personal and team dynamics and cultivate a superior team environment which will set everybody up for success. Teams who work from a place of understanding, tolerance, and focused on the objectives rather than the processes, will lead to reduced conflicts, improved stress levels and higher personal agility. All of these will catalyze a resilient workforce which will power up your organization’s productivity and profitability.

Executive Development

(Face-to-Face Training) Project Management for Non-Project Managers, 3-4 October 2022, Radisson Hotel, Brunei Darussalam

This course is designed to teach participants all the principles of good project management. Participants will learn how to identify and schedule project resources and create project flow charts. Important issues of team management are also covered. These learning objectives are reinforced by a course project that allows the participant to apply the principles and use the tools they learned.

Executive Development

(Face-To-Face Training) DELIVERING WORLD-CLASS CUSTOMER SERVICE, 17-18 October 2022 (Radisson Hotel, Brunei) / 27-28 October 2022 (Le Meridien Kota Kinabalu)

This 2-day intensive workshop entitled ‘Delivering World Class Customer Service’ is specifically designed to teach participants the nuts and bolts of world-class customer service and will also serve as a refresher course for those who have been previously trained. Learning-by-doing is the key to this workshop. Rather than filling these 2 days with purely lecture based content, the training will consist of a lot of activities and role-plays that will effectively impart the relevant knowledge and skills needed to ensure that the customers experience world-class service.

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Willaim Wright

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