In today’s fast-paced and dynamic work environment, meetings have become an essential tool for effective management. However, poorly planned and executed meetings can be counterproductive, resulting in wasted time, lack of clarity, and unproductive discussions. This is where the importance of proper planning, execution and documentation of meetings comes in.
By attending this course, you will learn the essential skills needed to create impactful and visually appealing designs that will set you apart from the competition. You will learn how to create designs that are not only aesthetically pleasing but also optimized for your target audience.
ACCIDENT AND INCIDENT INVESTIGATION, RECORDING & ANALYSIS, 1-2 November 2023 @ Radisson Hotel Brunei Darussalam
Accidents do happen despite preventive measures. All accidents need to be investigated. Some of the accidents need to be reported to the relevant authorities. However, during our everyday activities, we do not give any thought to a proper investigation and the positive reason for investigating an accident.
EMPOWERING MINDS: BUILDING MENTAL HEALTH RESILIENCE, 1-2 November 2023 @ Radisson Hotel Brunei Darussalam
EMPOWERING MINDS: BUILDING MENTAL HEALTH RESILIENCE DATA ANALYSIS 1-2 November 2023 Radisson Hotel Brunei Darussalam INTRODUCTION To create a positive and nurturing working culture and environment, it’s essential to equip employees with the skills and knowledge to promote the importance of mental health in the workplace while breaking the stigma surrounding seeking mental health […]
Contracting is an integral part of doing business in any industry. A “contract” is a legally enforceable agreement – an exchange of promises for which the law can provide a remedy if the promises are not kept. It may be an agreement to pay something, to do something, to not do something, to give or receive something, or to warrant something. A contract may be written down, or it may be verbally agreed; it may be a formal document that is negotiated over many months.
One of the dilemmas confronting organizational trainers and HRD Practitioners is providing a rationale for recommended training interventions to top management and securing the needed budget for such programs. This could be minimized or eliminated if such training proposals are based on the actual improvement needs of the organization. This is the main objective of conducting the Training Needs Analysis (TNA) for organizations which is oftentimes not done by program sponsors.
Attendees will learn how the stores or warehouse function affects and contributes to both the profitability and efficiency of an organisation and the importance of controlling inventory.
(Face-to-Face Training) Project Management for Non-Project Managers, 3-4 October 2022, Radisson Hotel, Brunei Darussalam
This course is designed to teach participants all the principles of good project management. Participants will learn how to identify and schedule project resources and create project flow charts. Important issues of team management are also covered. These learning objectives are reinforced by a course project that allows the participant to apply the principles and use the tools they learned.
(Face-To-Face Training) DELIVERING WORLD-CLASS CUSTOMER SERVICE, 17-18 October 2022 (Radisson Hotel, Brunei) / 27-28 October 2022 (Le Meridien Kota Kinabalu)
This 2-day intensive workshop entitled ‘Delivering World Class Customer Service’ is specifically designed to teach participants the nuts and bolts of world-class customer service and will also serve as a refresher course for those who have been previously trained. Learning-by-doing is the key to this workshop. Rather than filling these 2 days with purely lecture based content, the training will consist of a lot of activities and role-plays that will effectively impart the relevant knowledge and skills needed to ensure that the customers experience world-class service.
(Face-To-Face Training) HR BEST PRACTICES FOR NEW AND NON-HR PERSONNELS, 5-6 September 2022 @ Radisson Hotel, Brunei Darussalam
It is vital that managers and executives are geared to handling people management issues and achieving exceptional standards of performance. The challenge is to effectively manage talent to deliver business results by having the right approach and by creating effective new HR practices.