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In today’s fast-paced and dynamic work environment, meetings have become an essential tool for effective management. However, poorly planned and executed meetings can be counterproductive, resulting in wasted time, lack of clarity, and unproductive discussions. This is where the importance of proper planning, execution and documentation of meetings comes in.

The workshop on effective meeting management aims to equip participants with the skills necessary to plan, execute and document meetings. Participants will learn to recognize the value of meetings as a management tool, develop techniques for handling counterproductive behaviors and identify process tools that can help create an open and safe forum for discussion. They will also learn the importance of minute-taking and how to develop key skills such as listening, critical thinking and organization. Additionally, participants will learn how to write minutes that are suitable for formal and semi-formal meetings, as well as action minutes.

By the end of the workshop, participants will be equipped to effectively manage meetings, document discussions, and ensure that key takeaways are recorded and acted upon. This will result in more productive and effective meetings, leading to better decision-making and improved organizational performance.

This Course Include



  • Understand the value of meetings as a management tool
  • Recognize the critical planning step for effective meetings
  • Identify process tools for creating a safe and open forum for discussion
  • Develop techniques for handling counterproductive behaviors
  • Master minute-taking skills, including listening, critical thinking and organization
  • Write formal, semiformal, and action minutes, take minutes efficiently and maintain a minute book.
About Author
Willaim Wright

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In line with the announcement from the Ministry of Finance in October 2023, we wish to inform you about an upcoming changes in the Sales and Service Tax (SST) rate in Malaysia.

Effective March 1, 2024, the SST rate will be increased from 6% to 8%. As a result of this adjustment, there will be changes in the pricing of our training services provided by CF Learning Services Sdn Bhd starting March 2024 onwards.

We understand the importance of transparent communication and aim to minimize any inconvenience this may cause. If you have any questions or concerns regarding this change, please do not hesitate to reach out to our customer service team.

Thank you for your continued support and understanding.