CUSTOMER SERVICE EXCELLENCE: Handling Difficult Customers, 9-10 April 2025_Brunei Darussalam
CUSTOMER SERVICE EXCELLENCE: Handling Difficult Customers, 9-10 April 2025_Brunei Darussalam Customer Relationship Management 9 – 10 April 2025 Radisson Hotel INTRODUCTION Customer care is at the HEART of all successful companies. It is essential for organizations to place emphasis in providing excellent customer service as evidently it helps develop loyal customer base and improve relationships […]
DEVELOPING HR BEST PRACTICES, 21-22 April 2025_Brunei Darussalam
DEVELOPING HR BEST PRACTICES, 21-22 April 2025_Brunei Darussalam Organizational Development 21 – 22 April 2025 Radisson Hotel INTRODUCTION Human Resource (HR) best practices play a vital role in driving organizational success, fostering employee engagement, and promoting a positive workplace culture. In today’s competitive business environment, effective HR strategies are essential for attracting, developing, and retaining […]
GOOGLE SHEETS FOR STRATEGIC DATA ANALYSIS AND COLLABORATION, 21-22 April 2025_Brunei Darussalam
GOOGLE SHEETS FOR STRATEGIC DATA ANALYSIS AND COLLABORATION, 21-22 April 2025_Brunei Darussalam Digital Skills Development 21 – 22 April 2025 Radisson Hotel INTRODUCTION In today’s data-rich world, making informed decisions is paramount for success in various domains. Harnessing the power of functions and formulas plays a pivotal role in this process, enabling organizations and individuals […]
HR ANALYSIS WITH MS EXCEL, 24-25 April 2025_Kota Kinabalu, Sabah
HR ANALYSIS WITH MS EXCEL, 24-25 April 2025_Kota Kinabalu, Sabah Data Analysis and Reporting Tools 24 – 25 April 2025 Le Meridien Hotel INTRODUCTION In today’s data-driven world, organizations are increasingly recognizing the importance of harnessing data to drive strategic decisions, particularly in the realm of human resources. HR Analytics is the practice of collecting […]
MANAGING ACCOUNTS RECEIVABLE & DEBT COLLECTION SKILLS, 15-16 April 2025_Kuching Sarawak
MANAGING ACCOUNTS RECEIVABLE & DEBT COLLECTION SKILLS, 15-16 April 2025_Kuching Sarawak Finance and Accounting 15 – 16 April 2025 The Waterfront Hotel INTRODUCTION Efficient accounts receivable management is crucial for maintaining a healthy cash flow and ensuring long-term business success. This comprehensive 2-day workshop is designed to equip participants with practical tools and strategies to […]
MASTERING SEARCH ENGINE OPTIMISATION FOR BUSINESS, 7-8 April 2025_Kota Kinabalu, Sabah
MASTERING SEARCH ENGINE OPTIMISATION FOR BUSINESS, 7-8 April 2025_Kota Kinabalu, Sabah Digital Marketing 7 – 8 April 2025 Le Meridien Hotel INTRODUCTION In today’s digital landscape, having a strong online presence is no longer optional—it’s essential for business growth and success. Search Engine Optimization (SEO) plays a pivotal role in ensuring that your business gets […]
PROJECT MANAGEMENT ESSENTIALS, 7-8 April 2025_Kuching
PROJECT MANAGEMENT ESSENTIALS, 7-8 April 2025_Kuching Sarawak Business Management & Strategy 7 – 8 April 2025 The Waterfront Hotel INTRODUCTION This course is designed to teach participants all the principles of good project management. Participants will learn how to identify and schedule project resources and create project flow charts. Important issues of team management are […]
VENDOR MANAGEMENT STRATEGY: Vendor Communication, Negotiation, Appointment & Performance Monitoring for Modern Business, 7-8 April 2025_Kota Kinabalu
VENDOR MANAGEMENT STRATEGY: Vendor Communication, Negotiation, Appointment & Performance Monitoring for Modern Business, 7-8 April 2025_Kota Kinabalu Operational Vendor Management 7 – 8 April 2025 Le Meridien Hotel INTRODUCTION Our modern business is about promoting good relationship with vendors. Ability to develop sustainable relationships between business owners and vendors can creat a win-win business relationship. […]
CONFLICT RESOLUTION SKILLS FOR SUPERVISORS, 10 – 11 March 2025_Kuala Lumpur
CONFLICT RESOLUTION SKILLS FOR SUPERVISORS, 10-11 March 2025_Kuala Lumpur Management Skills 10 – 11 March 2025 Aloft KL Sentral INTRODUCTION Every workplace experience conflict, but the key to success lies in how these conflicts are managed and resolved. “Conflict to Collaboration: Mastering Mediation & Resolution for Supervisors” is a transformative two-day program designed to equip […]
E-INVOICE ACCOUNTING AND ITS IMPLEMENTATION MECHANISM: INCORPORATING LATEST UPDATES, 10 March 2025_Labuan
E-INVOICE ACCOUNTING AND ITS IMPLEMENTATION MECHANISM: INCORPORATING LATEST UPDATES, 10 March 2025_Labuan Accounting & Financial Management 10 March 2025 Tiara Hotel INTRODUCTION The application of E-invoice in billings of commercial activities and the capturing of cost in Accounting and for tax purpose as announced by LHDN to be implemented in phases from Aug., 2024 onwards, […]