CUSTOMER SERVICE ON THE LINE: MASTERING PROFESSIONAL TELEPHONE ETIQUETTE, 18th – 19th August 2025_Brunei Darussalam
CUSTOMER SERVICE ON THE LINE: MASTERING PROFESSIONAL TELEPHONE ETIQUETTE, 18th – 19th August 2025_Brunei Darussalam Communication Skills 18th – 19th August 2025 Radisson Hotel INTRODUCTION “People sometimes can judge its company’s capability through telephone responses.” Telephone is the unique communication tool, which both communicators can’t see each other but need to communicate in a proper […]
UNDERSTANDING PERSONAL DATA PROTECTION ACT (PDPA) WITH THE NEW AMENDMENTS: The Data Protections Officer’s (DPO) Roles & Breach Management, 27-28 August 2025_Kuching
UNDERSTANDING PERSONAL DATA PROTECTION ACT (PDPA) WITH THE NEW AMENDMENTS: The Data Protections Officer’s (DPO) Roles & Breach Management, 27-28 August 2025_Kuching Legal & Compliance 27-28 August 2025 The Waterfront Hotel INTRODUCTION In today’s increasingly data-driven environment, the proper handling and protection of personal data is both a legal obligation and a strategic necessity. The […]
STRATEGIC CASH FLOW MANAGEMENT: Strategies For Resilient Business Cash Flow, 25th – 26th August 2025_Kota Kinabalu
STRATEGIC CASH FLOW MANAGEMENT: Strategies For Resilient Business Cash Flow, 25-26 August 2025_Kota Kinabalu Accounting & Finance 25-26 August 2025 Hilton Kota Kinabalu INTRODUCTION Strategic Cash Flow Management is the nucleus of every business entity’s ‘going concern’ survival. Financial objectives, goals and decisions in the form of cash flows, liquidity, receivables, inventory, payables, are daily […]
PROFESSIONAL SECRETARIAL & ADMINISTRATIVE SKILLS, 6th – 7th August 2025_Kota Kinabalu
PROFESSIONAL SECRETARIAL & ADMINISTRATIVE SKILLS, 6-7 August 2025_Kota Kinabalu Administrative 6 – 7 August 2025 Le Meridien Hotel INTRODUCTION Professional Secretarial and Administrative Skills is an exciting and interactive training course. It is designed to provide officeadministrators, supervisors of clerical and administrative staff, executive secretaries, and personal assistants the opportunity toreview and develop the interpersonal […]
E-INVOICE: COMPLIANCE REQUIREMENT FOR ALL BUSINESS TRANSACTIONS TO AVOID PITFALLS, 2 July 2025_Kuching
E-INVOICE: COMPLIANCE REQUIREMENT FOR ALL BUSINESS TRANSACTIONS TO AVOID PITFALLS, 2 July 2025_Kuching Accounting & Finance 2 July 2025 The Waterfront Hotel INTRODUCTION The application of E-invoice in billings of commercial activities and the capturing of cost in accounting and for tax purpose as announced by LHDN to be implemented in phases from Aug., 2024 […]
EFFECTIVE STOREKEEPING FOR WAREHOUSE & STORE PERSONNEL, 21-22 July 2025_Brunei Darussalam
EFFECTIVE STOREKEEPING FOR WAREHOUSE & STORE PERSONNEL, 21-22 July 2025_Brunei Darussalam Warehouse & Inventory Management 21 – 22 July 2025 Radisson Hotel INTRODUCTION Your work as a storekeeper is vital to maintaining the smooth flow of operations and customer satisfaction. We will discuss the importance of excellent service, contact with other functions, customer service, physical […]
EXCEL SKILLS FOR ACCOUNTS & FINANCE PERSONNEL, 24-25 July 2025_Kuching
EXCEL SKILLS FOR ACCOUNTS & FINANCE PERSONNEL, 24-25 July 2025_Kuching Accounting & Finance 24 – 25 July 2025 The Waterfront Hotel INTRODUCTION The resources within Microsoft Excel that are available to accounting and finance professional’s remains one of the industry’s most widely used tools. Excel’s features provide data-driven insights that can help facilitate business decisions […]
(MC) PAYROLL ADMINISTRATION & RELATED CALCULATIONS, 15-16 July 2025_Kota Kinabalu
(MC) PAYROLL ADMINISTRATION & RELATED CALCULATIONS, 15-16 July 2025_Kota Kinabalu Human Resources 15 – 16 July 2025 Le Meridien Hotel INTRODUCTION The efficient administration of the payroll function is crucial for any business with multiple employees. It must be calculatedcorrectly, completely and paid timely. This two-day program gives a comprehensive understanding of the principles of […]
DRAFTING COMMERCIAL CONTRACTS: Negotiation, Avoiding Legal Pitfalls, & International Contracts Issues, 28-29 July 2025_Kuching
DRAFTING COMMERCIAL CONTRACTS: Negotiation, Avoiding Legal Pitfalls, & International Contracts Issues, 28-29 July 2025_Kuching Contract Management 28 – 29 July 2025 The Waterfront Hotel INTRODUCTION This course is designed to equip you with the essential skills and knowledge required to draft a pitfall-free contract that stands up in court. Contracts are an essential aspect of […]
EXCEL SKILLS FOR ACCOUNTS & FINANCE PERSONNEL, 3-4 July 2025_Kota Kinabalu
EXCEL SKILLS FOR ACCOUNTS & FINANCE PERSONNEL, 3-4 July 2025_Kota Kinabalu Accounting & Finance 3 – 4 July 2025 Le Meridien Hotel INTRODUCTION The resources within Microsoft Excel that are available to accounting and finance professional’s remains one of the industry’s most widely used tools. Excel’s features provide data-driven insights that can help facilitate business […]