MASTERING CUSTOMER ENGAGEMENT: TRANSFORMING COMPLAINTS INTO LOYALTY, 11-12 February 2026_Brunei Darussalam
MASTERING CUSTOMER ENGAGEMENT: TRANSFORMING COMPLAINTS INTO LOYALTY, 11-12 February 2026_Brunei Darussalam Customer Service Excellence 11-12 February 2026 Radisson Hotel, Brunei Darussalam INTRODUCTION “Customer experience is the next competitive battleground. It’s where business is won or lost.” – Tom Knighton Customers may forget what you said or did—but they will never forget how you made them […]
DATA ANALYSIS & WORKFLOW PRODUCTIVITY WITH AI, 9-10 February 2026_Kuching, Sarawak
DATA ANALYSIS WORKFLOW PRODUCTIVITY WITH AI, 9-10 February 2026_Kuching, Sarawak Technology 9-10 February 2026 The Waterfront Hotel, Kuching INTRODUCTION In today’s data-driven workplace, collecting data is easy—but turning it into clear, useful insight is the real challenge. This 2-day program shows how AI can simplify data analysis and reporting, helping professionals move from raw numbers […]
PENGURUSAN FASILITI BANGUNAN, 2-3 February 2026_Kota Kinabalu, Sabah
PENGURUSAN FASILITI BANGUNAN, 2-3 February 2026_Kota Kinabalu, Sabah Facilities 2-3 February 2026 Le Meridien Kota Kinabalu INTRODUCTION Untuk memastikan pengekalan dan penyambungan kecermerlangan prestasi Pengurusan Fasiliti Bangunan, Organisasi PengurusanFasiliti Bangunan hendaklah secara profesional melaksanakan kerja-kerja pengurusan fasiliti mengikut kaedah-kaedah yang betul, prosedur-prosedur yang standad, pendekatan yang betul, mematuhi semua kehendak perundangan berkaitan dengan bangunan dan […]
CHEMICAL SAFETY MANAGEMENT & SPILL RESPONSE IN COMPLIANCE WITH THE MALAYSIA REGULATORY, 19-20 January 2026_Kuching, Sarawak
CHEMICAL SAFETY MANAGEMENT & SPILL RESPONSE IN COMPLIANCE WITH THE MALAYSIA REGULATORY, 19-20 January 2026_Kuching, Sarawak Safety 19 – 20 January 2026 The Waterfront Hotel, Kuching INTRODUCTION The production and use of chemicals in developed and developing countries have been increasing significantly during the past three decades. It is no doubt that chemicals will continue […]
INTERACTIVE DASHBOARD REPORTING: FROM EXCEL TO POWER BI, 12-13 January 2026_Brunei Darussalam
INTERACTIVE DASHBOARD REPORTING: FROM EXCEL TO POWER BI, 12-13 January 2026_Brunei Darussalam Data Analytics 12-13 January 2026 Radisson Hotel, Brunei Darussalam INTRODUCTION Welcome to the 2-Day Interactive Dashboard Reporting workshop! In today’s data-driven world, the ability to transform raw data into clear, actionable insights is a critical skill. This hands-on course is designed as a […]
TIME & STRESS MASTERY: Enhance, Organize & Perform, 22 – 23 January 2026_Kuching
TIME & STRESS MASTERY: Enhance, Organize & Perform, 22 – 23 January 2026 Soft Skills 22 – 23 January 2026 The Waterfront Hotel, Kuching INTRODUCTION The Time & Stress Mastery – Enhance, Organize & Perform program is about learning the techniques involved to balance and manage our time and stress levels particularly for our emotional […]
HIRE RIGHT, HIRE FAST: MASTERING RECRUITMENT & INTERVIEWING STRATEGIES, 15 – 16 January 2026_Kuching, Sarawak
HIRE RIGHT, HIRE FAST: MASTERING RECRUITMENT & INTERVIEWING STRATEGIES, 15 – 16 January 2026_Kuching, Sarawak Human Resource 15 – 16 January 2026 The Waterfront Hotel, Kuching INTRODUCTION According to a report by Ranstad Malaysia, the country will continue to face talent shortage in 2022. As Malaysia is entering the road to economic recovery acquiring and […]
TENDER MANAGEMENT WITH VENDOR MANAGEMENT-EVALUATION, 19 – 20 January 2026_Brunei Darussalam
TENDER MANAGEMENT WITH VENDOR MANAGEMENT-EVALUATION, 19 – 20 January 2026_Brunei Darussalam Procurement 19 – 20 January 2026 Radisson Hotel, Brunei Darussalam INTRODUCTION This two-day Tender Management program equips Tender Executives with the structured skills needed to prepare, write, and submit competitive tender bids and proposals across technology services, operational services, and business support service sectors. […]
LEADING WITH IMPACT: MASTERING COMMUNICATION & INFLUENCE, 28 – 29 January 2026_Kota Kinabalu
LEADING WITH IMPACT: MASTERING COMMUNICATION & INFLUENCE, 28 – 29 January 2026_Kota Kinabalu Leadership 28 – 29 January 2026 Le Meridien Hotel INTRODUCTION This comprehensive 2-day training program is designed to equip professionals with essential Fundamental Leadership Skills for Supervisors and Managers program covers applied techniques for increasing staff productivity and engagement. This leadership skills […]
E-INVOICING FOR EMPLOYMENT CLAIMS AND REIMBURSEMENT IN HR- GUIDELINES AND IMPLEMENTAION, 12 January 2026_Kota Kinabalu
E-INVOICING FOR EMPLOYMENT CLAIMS AND REIMBURSEMENTS IN HR GUIDELINES AND IMPLEMENTATION, 12 January 2026_Kota Kinabalu Finance 12 January 2026 Le Meridien Kota Kinabalu INTRODUCTION As Malaysia moves into nationwide e-Invoicing implementation under LHDN’s mandate, HR departments must rethink how they manage claims, benefits, allowances, reimbursements, and staff expenses. Beyond payroll, e-Invoicing directly affects how proof […]