by Corporate Frontier Services | Dec 19, 2018 | Strategic Leadership & Innovation |
TITLE: CUSTOMER EXPERIENCE MANAGEMENT (CXM): Design & Innovation Masterclass BRUNEI: 18th-19th February 2019, Radisson Hotel Brunei Darussalam KOTA KINABALU: 11th-12th March 2019, Shangri-La Tanjung Aru Resort & Spa KUCHING: 25th-26th March 2019, The...
by Corporate Frontier Services | Jul 4, 2018 | Strategic Leadership & Innovation |
TITLE: CUSTOMER SERVICE EXCELLENCE: Handling Difficult Customer DATE: 27th-28th August 2018 VENUE: Shangri-La Tanjung Aru Resort & Spa INTRODUCTION As service providers, we sometime find ourselves facing or handling “difficult customer”. When we have...
