Professional Secretarial and Administrative Skills is an exciting and interactive training course. It is designed to provide office
administrators, supervisors of clerical and administrative staff, executive secretaries, and personal assistants the opportunity to
review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their
own, their boss’ and their organization’s success.
This practical workshop enables office professionals to make a powerful and positive impact in the workplace. It focuses on the

essential core competencies that is required in order to project a confident and efficient persona. Underpinning this is an in-
depth exploration of the behaviours and skills necessary to achieve and sustain excellence in the office environment.

This engaging, fun, and interactive training stint will help the participants to become more organised, to plan and prioritise and
to make effective decisions. It will help the participants to plan and set meaningful objectives. The program provides the
mandatory tools to become an excellent communicator and to be that valuable employee who can deal calmly and effectively
with difficult situations and people. It will also help the participants to create a harmonious and pleasant working atmosphere
by teaching how to deal with the pressure and stress of the modern office.