The best negotiators know that reaching the best possible deal with their counterparts requires abilities in three key areas: 1) Objective – Knowing what they want and planning a strategy to achieve it; 2) Insight – Knowing who their counterparts are and what their counterparts want; and 3) Flexibility – Knowing how and when to change strategies and styles if the negotiation isn’t working.

In this two-day program, we will focus on each of these key areas and exercise the microskills behind them.  Using an interactive, activity-based approach, you’ll understand how to incorporate your new skills into your own negotiation style. We’ll cover how to plan and keep to a negotiating strategy based on your counterparts’ characteristics, how to probe for information that your counterpart may be reluctant to give, and how to leverage your strengths and lead the negotiation towards a WIN-win outcome.