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MANAGING ACCOUNTS RECEIVABLE & DEBT COLLECTION SKILLS, 15-16 April 2025_Kuching Sarawak

INTRODUCTION

Efficient accounts receivable management is crucial for maintaining a healthy cash flow and ensuring long-term business success. This comprehensive 2-day workshop is designed to equip participants with practical tools and strategies to streamline accounts receivable processes, enhance debt collection skills, and foster better customer relationships.

Whether you are managing a small business or overseeing the accounts receivable function of a larger organization, this program will empower you to tackle common challenges, implement effective collection techniques, and mitigate the risks associated with late payments.

With 38 years of hands-on experience in credit assessment and recovery, our facilitator brings real-world insights to guide participants through the intricacies of credit management. From understanding credit policies to mastering communication in debt recovery, this course combines theoretical knowledge with actionable strategies to enhance your organization’s financial stability.

This Course Include

CONTACT INFORMATION

COURSE OBJECTIVES

At the end of the training, participants will be able to:

  • Understand its critical role in securing a healthy cash flow and achieving sustainable business growth.
  • Explore proven techniques to encourage timely payments and reduce overdue accounts.
  • Establish effective credit and collection policies to streamline processes and mitigate risks.
  • Enhance assertive communication and questioning techniques to foster positive interactions, even in challenging debt collection scenarios.
  • Evaluate options such as outsourcing or legal action for effective debt recovery.