This practical, future ready 2-day program equips administrative professionals with the essential skills needed to excel in a fast paced, AI enabled workplace. Participants will strengthen their foundations in planning, communication, organisation, and professionalism, while also learning how to integrate AI tools such as Read AI, Microsoft Copilot, and Claude into their daily workflow to boost accuracy, speed, and productivity.

Through hands on practice, real world scenarios, and guided AI exercises, participants learn how to summarise information, draft correspondence, manage tasks, and enhance decision making with confidence and responsibility.