Managing work performance effectively towards the attainment of organizational objectives is a responsibility of all managers and staffs particularly in this 21st century which is faced with an ever dynamic and turbulent business environment. It is not sufficient for managers to think of management in some operational or functional context, simply to know their piece of the jigsaw well and trust that others know theirs equally well. The very least that managers require is to understand how their piece of the jigsaw fits into the rest starting from the Organization’s Objectives, the Organization Structure & Chart, Work Breakdown Structure (WBS) of respective Departments with KPIs and right up to Individual KPIs.
The essence is how all of these are properly synchronized without any gaps and preempting anyone or units to work in silo. If they do not understand nor appreciate how important this is for the success of a business, the final results would be very damaging and organizational resources can be severely impaired.
At the end of this course the participants will be able to: