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The key to achieving outstanding results lies in skillfully managing performance to enhance team and individual capabilities in pursuit of business objectives. It is an undeniable fact that companies that excel in performance management possess the power to set well-defined goals and expectations, while implementing structured reviews and monitoring mechanisms to ensure employee job performance aligns with organizational targets.

In light of this imperative, we present a game-changing two-day workshop that equips companies with a comprehensive, step-by-step guide to effectively manage Key Performance Indicators (KPIs). By embracing this workshop, organizations gain access to a powerful tool that quantifies their performance, fortifying their business sustainability and enabling them to consistently meet and exceed customer expectations.

The Global Productivity Institute found that organizations that effectively manage their KPIs experience a 10% reduction in operational costs, leading to substantial savings and improved financial stability

This clearly demonstrate the tangible benefits that can be achieved by implementing a robust KPI management process. Our workshop provides a proven framework that not only enhances organizational effectiveness but also enables companies to make data-driven decisions, identify areas for improvement, and optimize resource allocation.

This Course Include



Course Objectives

1. To understand fundamentals of KPI in delivering revenue growth.

2. To decide specific and targeted KPIs for employees in cohesively achieving their company’s vision.

3. To help Managers on the change management perspective of Performance Management.

By attending this workshop, you will:

1. Gain a comprehensive understanding of the principles and best practices of KPI management, backed by industry-leading research and real-world case studies.

2. Learn how to set clear and measurable objectives that align with your organization’s strategic goals, empowering your workforce to work towards a common vision.

3. Discover effective techniques for tracking and monitoring KPIs, ensuring timely intervention and corrective action when necessary, to drive continuous improvement.

4. Acquire the skills to communicate KPIs effectively to all levels of the organization, fostering a culture of transparency, accountability, and shared responsibility.

Join us for this transformative workshop and pave the way for sustained growth, profitability, and competitive advantage.

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Willaim Wright

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In line with the announcement from the Ministry of Finance in October 2023, we wish to inform you about an upcoming changes in the Sales and Service Tax (SST) rate in Malaysia.

Effective March 1, 2024, the SST rate will be increased from 6% to 8%. As a result of this adjustment, there will be changes in the pricing of our training services provided by CF Learning Services Sdn Bhd starting March 2024 onwards.

We understand the importance of transparent communication and aim to minimize any inconvenience this may cause. If you have any questions or concerns regarding this change, please do not hesitate to reach out to our customer service team.

Thank you for your continued support and understanding.