Corporate Frontier Services


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Date: 3rd – 4th December 2018

Venue: The Waterfront Hotel, Kuching

Kota Kinabalu
Date: 5th – 6th December 2018
Venue: Le Meridien Kota Kinabalu


Managing excellent performance in an organization requires systems that can contribute towards its success. One of the systems to ensure performance and success is the Key Performance Indicators or KPIs. KPIs define a set of values used to measure against. KPIs for strategic development are objectives to be targeted that will add the most value to the business. While KPIs vary with different industries, common measurements used for a human resource department is based on its performance in recruitment, selection, orientation, training, employee satisfaction, performance management and appraisal, competitive remuneration, employment relations and employee turnover.

However, in a highly competitive business environment and an increased strategic approach to human resource management, the KPIs also tend to focus on the human resource management roles such as strategic business partner, change agent, employee champion and as an administrative expert.

Learning Outcome

Upon completion of this course the participants will be able to:

  • Understand the relationship between business strategy and KPIs;
  • Clearly define and develop KPIs aligned to the business strategy;
  • Appreciate the role of human resource management and develop its KPI; and
  • Know, implement and management human resource management related KPIs in attracting, developing, rewarding and retaining talent.

This course is 100% HRDF SBL CLAIMABLE

For more information on this course, please do contact us at:

Kuching: Joan: / +6088 731570
Kota Kinabalu: Annette: / +6 088 731409


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Willaim Wright

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In line with the announcement from the Ministry of Finance in October 2023, we wish to inform you about an upcoming changes in the Sales and Service Tax (SST) rate in Malaysia.

Effective March 1, 2024, the SST rate will be increased from 6% to 8%. As a result of this adjustment, there will be changes in the pricing of our training services provided by CF Learning Services Sdn Bhd starting March 2024 onwards.

We understand the importance of transparent communication and aim to minimize any inconvenience this may cause. If you have any questions or concerns regarding this change, please do not hesitate to reach out to our customer service team.

Thank you for your continued support and understanding.