INTRODUCTION

Poor writing skills not only causes communication breakdown, but it could also cost your company time, money and a dented business reputation. Besides this, poor business writing also gives a terrible impression to your customers, potential customers and the public in general. Unfortunately, this is rather common in most workplaces and is something that needs to be fixed immediately. In a recent visit to 5-star establishment in Malaysia, Mr Davidson, who is the trainer for Business Writing Skills, said that 7 out of 10 of the written material found around that hotel were riddled with blatant errors. This was totally unacceptable and sends a very bad message to customers, he said.

How you write and what you write greatly influences and motivates your target audience, be it your clients, customers, suppliers or top management. Fortunately, this course will teach participants the habits of good writing; how to have the proper attitude and respect for how words work together and the knowledge of the conventions of usage to ensure that their writing is always clear, concise, complete and correct.

In just 2 days, you will see a noticeable improvement in all written documents and paraphernalia including proposals and quotations, reports, emails, letters, memos, meeting minutes, advertisements, notices and signage’s in your organization.

After completing this training programme, participants will be able to:

  • Develop a clear understanding of how we communicate verbally and non-verbally
  • Understand the value of good written communication
  • Write and proofread their work so it is clear, concise, complete and correct
  • Prepare business reports that inform, persuade and provide information
  • Apply these skills in real world situations
  • Understand correct sentence structure
  • Understand how to communicate effectively through email
  • Understand the four stages of report writing

For more information on this course, kindly contact Annette at annette@cfrontier.com or call 088-731409.

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